ALOHOP Can Release Statement:
As many of you know, a few weeks ago we released ALOHOP Unfiltered IPA, which SOLD OUT in cans and draft within a week. We imagine that many of you have already drank through your four-packs of this delicious brew, but if you have not, you may want to sooner rather than later.
The reason we say that is because we have had a few stock cans of our own ALOHOP popping their lids due to re-fermentation of the beer inside of the can. This has been especially apparent in beers that are kept at room temperature, and can result in can failure and loss of product. We unfortunately missed some essential QC checks on this beer and want to ensure our customers that we take a lot of pride in delivering the best quality beer possible. We apologize for any issues you may have experienced with this release.
With that said, if you happen to experience this issue with your ALOHOP cans, please come to the brewery (bring your extra cans, if possible) and we will refund you for the four-pack. If you don’t feel like doing that, no worry, just write us and the next time we brew ALOHOP (spoiler alert: it will be back), your four-pack will be on us.
We apologize for any inconvenience this may cause, but thank you, as always, for supporting our company and products.
If you purchased any ALOHOP cans, please drink them ASAP or keep them refrigerated if you’d like to enjoy that sweet, sweet nectar in the weeks to come. Otherwise, you could have a fizzy mess on your hands, and nobody wants that. If you’ve already had an issue with a can or two, please let us know ASAP so we can take care of the situation and make things right.
If you are looking to refund/replace, PLEASE
do not respond to this Square email. Instead, please contact our Social Media Manager Nick and he will instruct you on your next steps (or just stop by the brewery): firstname.lastname@example.org